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Duration: 6 hours

Overview: The state continues transitioning to a hybrid workforce away from emergency telework. The pandemic and the state’s swift move to telework set in motion the start of a profound change in how state executives will manage their department’s work and lead their employees. This change may turn out to be the most significant workplace shift many of us will face in our careers. Unifying this hybrid workforce while keeping performance high will require focusing on the work employees do and not where they do it.

For Managers, Supervisors, and CEA’s, completion of this entire six-hour course may be applied to the Continual Leadership Training and Development requirements. While this training is intended for those in leadership roles, we have opened the course to all state employees for their information and development needs.

Objectives: Upon completion of this course, participants will be better prepared to:

• • The curriculum is drawn from top-requested training topics from GovOps/CalHR surveys, Telework Working Group survey and questionnaires.
  • Online interactive guided training sessions, with questions and check-in points that focus on skills and approaches for managing a hybrid team.
  • Three-panel discussions featuring state managers that target specific issues and experiences related to modules in the training session.

Intended Audience: Supervisors and Managers

Competencies: Vision and Strategic Thinking, Diversity and Inclusion, Talent Management

Duration: 2 days

Overview:State agencies are seeing rapid change in today’s digital era and the traditional transactional leadership style is fast being replaced with a more facilitative approach. Facilitative leaders use accomplished interpersonal skills and cutting-edge virtual management techniques to lead, motivate and create a positive work culture. The result is an engaged workforce that’s empowered to innovate and help shape an agency’s future success. This course will leverage the latest research on leading virtually, neuroscience, and a five-year research study at Google to propel you to the forefront of 21st Century Leaders.

Objectives: Upon completion of this course, participants will be better prepared to:

• • Manage a virtual team effectively
  • Use emotional intelligence to manage their own responses when triggered and to enhance relationships with their staff
  • Apply techniques from the latest communication research to facilitate conversations with employees, upper management and stake holders, give effective feedback and manage conflict
  • Create an engaged team and nurture a positive culture by creating a psychologically safe environment, leveraging effective motivational techniques and teaching employees tools to decrease stress including how to prioritize projects and improve processes
  • Implement a coach approach to manage challenging employees and apply a simple model to conduct an effective counseling interview
  • Guide employees through change initiatives using tools to overcome resistance and get buy-in

Intended Audience: Supervisors and Managers

Competencies: Talent Management, Inspirational Leadership, Digital Fluency

Duration: 1 hour

Overview:There is endless research about the benefits of employee engagement and motivation in any organization and countless ideas about how to foster motivation in the workplace. Keeping your team motivated and engaged when your team is distributed and only connected virtually offers a whole additional set of challenges. Reap the benefits of a remote manager’s experiences. Explore creative and easy ideas for motivating and engaging your team regardless of location.

Intended Audience: All Staff

Competencies: Talent Management, Inspirational Leadership, Digital Fluency

Duration: 8 hours

Overview: For various reasons, today’s workforce is increasingly separated by geography, which makes leading employees in other locations an essential topic for many organizations. If not addressed, team members may become separated in focus, communication, and culture. This is an interactive course. The individual and team activities will stimulate interest and reinforce key concepts for immediate application.

Objectives: Upon completion of this course, participants will be better prepared to:

• • Address the challenges of leading remote team members
  • Facilitate communication among remote team members
  • Understand individual performance without micromanaging
  • Establish and maintain remote connections with employees
  • Use seven strategies to build trust with team members

Intended Audience: Supervisors and managers of remote employees

Competencies: Results-Driven, Collaboration, Communication

Duration: 6 hours over 3 days

Overview: In today’s challenging economic climate, people are under constant pressure to find ways to utilize technology to increase team productivity. In the past, you had many people and resources at your fingertips right in your office. It was very easy to meet face-to-face and collaboratively develop a solution. Today, people and resources are spread over a large distance which requires new tools and creative online solutions.

Objectives: Upon completion of this course, participants will be better prepared to:

• • Use various online collaboration tools in a confident and persuasive way
  • Communicate more effectively in online situations
  • Effectively manage online meetings
  • Run effective video conferences
  • Effectively interact with clients and team members utilizing online collaboration tools
  • Share your lessons learned
  • Become a subject matter expert to assist your clients and co-workers

Intended Audience: All staff

Competencies: Digital Fluency, Collaboration, Communication

Duration: 8 hours

Overview: In this interactive session, participants will follow a systematic approach to moving training online after they complete this course. Through a series of practical exercises and demonstration participants will be revise classroom based training and facilitation for the virtual environment. Participants are asked to have a developed classroom based class to work from.

Objectives: Upon completion of this course, participants will be better prepared to:

• • Identify multiple methods to engage learners
  • Translate classroom course exercises into virtual activities
  • Adjust pace and timing for the virtual environment
  • Complete a virtual course design outline
  • Overcome the most common technical issues for yourself and your learners in an online environment
  • Presentation tips for the online environment

Intended Audience: Experienced training and facilitation staff and those with responsibility for developing and delivering training within an organization.

Competencies: Customer Engagement, Results-Driven, Communication

Duration: 6 hours over 3 days

Overview: Collaboration is at the heart of effective Project Management. Online and In-Person, Project Teams need to share a common vision, identify and manage risks, leverage individual skills, focus on completing their objectives, and maximize real-time communication. But the skills needed to engage and interact online are subtly and dynamically different than the skills needed to be effective in-person. In today’s challenging climate, people are under pressure to find ways to utilize technology to stay connected with team members and maintain productivity with minimal or no face-to-face contact. In the past, you had people and resources right at your fingertips or just down the hall. It was easy to meet in-person and collaboratively develop a solution. Today, people and resources are spread over a large distance, mandating new tools and creative solutions. The best alternative to a face-to-face meeting is Online Collaboration. When collaborating online, your Team and Stakeholders can see you, hear you, share documents, and connect in real-time. You can do almost everything that you do in a face-to-face meeting online – and more. Project Teams that can confidently and seamlessly utilize Online Collaboration tools achieve their Project goals by increasing the quality and efficiency of their communication skills, saving time, money, and reducing frustration.

Objectives: Upon completion of this course, participants will be better prepared to:

• • Understand and utilize Advanced Communication Principles and Practices
  • Use Online Collaboration tools in a confident and persuasive way
  • Behave appropriately for Online Collaboration situations (Charm School)
  • Learn and apply Video Conferencing Best Practices
  • Communicate with Team Members and Stakeholders seamlessly and confidently using Online Structured Communication tools
  • Organize and run meetings effectively using Online Collaboration Tools
  • Gain commitment efficiently and effectively in online situations
  • Become an Online Subject Matter Expert to assist your co-workers

Intended Audience: “Project Managers”

Competencies: Digital Fluency, Collaboration, Communication

Duration: 1 hour

Overview: Working from home means no more water cooler, shared breakroom or seeing co-workers in the hallway. This can lead to feelings of isolation and/or loneliness, but there are many things you can do to stay connected to your co-workers even when you are physically separated. Gather some creative and easy ideas that you can implement to maintain your relationships and feel connected to your co-workers regardless of where you are located.

Intended Audience: All staff

Competencies: Interpersonal Skills, Communication, Digital Fluency

Duration: 1 hour over 1 day

Overview: Effective people management benefits from a diverse toolbox of strategies, approaches and tools. Managing remotely requires modifying some of your existing tools and adding a few new ones. This webinar draws on best practices of experienced remote managers and offers you practical ideas to enhance your bag of management strategies.

Intended Audience: All staff

Competencies: Talent Management, Inspirational Leadership, Digital Fluency

Duration: 1 hour

Overview: The ability to work well together is essential to any successful team—but working together while not occupying the same physical space can present challenges. Luckily, technology has made it so you cannot only communicate with your remote team, but you can work collaboratively with your remote team. Join this webinar to learn strategies that will ensure your team performs work cohesively and successfully.

Intended Audience: All staff

Competencies: Communication, Interpersonal Skills, Collaboration

Duration: 1 hour

Overview: What do you do when you work from home and feel like you must push yourself to complete even the simplest of tasks? The answer: self-motivate! Join this webinar if you would like to discover what motivates you, learn ways to tap into your source of motivation, and take your performance to the next level.

Intended Audience: All staff

Competencies: Resilience, Communication, Collaboration

Duration: 1 hour

Overview: Virtual meetings can and should be productive. Join us for this virtual training and experience best practices for running a virtual meeting. Learn what you should do before the meeting to prepare yourself and the participants, how to engage participants during the meeting to maximize the time and meeting output and post-meeting strategies to make sure everyone is on the same page.

Intended Audience: All staff

Competencies: Communication, Digital Fluency, Interpersonal Skills

• www.telework.gov
• Telework training resources for managers

• GSA resources for managing telework
• GSA mobile worker toolkit

• Working remotely — 1 hr
• Time management: working from home — 1hr 25 min
• Being an effective team member — 31 min
• Managing stress for positive change — 57 min